How we can help

Summary

Business Adviser meeting
Business Link supporting youBusiness Link in London is a free, impartial, independent business advisory service available to anyone starting up or running a small or medium sized business. We provide high quality, actionable information and practical advice, connecting you to expert assistance to help you to succeed.

How can Business Link in London support you?

Business Link in London is the first place to come for high quality information and practical advice to help you make the most of business opportunities, tackle challenges, and access the most appropriate business support.

We are available 24 hours a day through our telephone enquiry line and website. Our goal is to help you look at your business objectively and connect you to the right specialist advice or support whenever this is appropriate.

Our experienced business advisers, many of whom have run their own businesses, will help you assess your current situation, identify options for action, and offer straightforward guidance and action planning to move you forwards. We can help you in a very practical way with most of the important issues you are likely to encounter, from basic business questions through to more complex matters as your business develops and grows.

We can also point you in the direction of further business support and expertise that is available across London, whether free, subsidised or paid for. We will rapidly connect you to the right people or organisations, such as funding or training providers, marketing consultants, or other professionals. We will find you the most approrpriate support from a range of relevant organisations from the private, voluntary and public sectors.

You will find us particularly useful when facing new challenges such as developing your business plan, taking on your first employee, complying with new environmental regulations,or simply when struggling to know how to move forward. We can help you improve competitiveness and profitability, tackle changing business or market circumstances and deal with the specific challenges of growth.

How does it work?

There are various ways you can take advantage of the Business Link service. You can choose to self-serve online, talk to us over the phone, or meet us face to face at one of our master-classes, networking events, local business surgeries or at your own business premises.

Our advisers are also particularly knowledgeable on the special challenges faced by entrepreneurs from diverse communities and groups, and on the specific support available to them. If you have special needs or a disability we will provide information and advice in an accessible format.

To ensure that our service continues to meet your needs, we invest heavily in training our business advisers, we audit the quality of their advice and assistance, and we closely scrutinise customer satisfaction through regular in-depth surveys of our own and partner services.

The Business Link in London service is government funded by the London Development Agency (but privately run), to build stronger small and medium businesses, help create and sustain jobs, and contribute to the economic prosperity of London.

In everything we do, we are on your side and committed to your business success.

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