Privacy Policy

Business Link London is a trading name of Serco Regional Services Ltd, registered in England with company number 1653016. Registered office address: Serco House, 16 Bartley Wood Business Park, Bartley Way, Hook, Hampshire, RG27 9UY. Email address: generalenquiries@serco.com . Business Link in London is managed on behalf of the London Development Agency.

1. What information do we collect?

From time to time you may be asked to submit personal information about yourself (e.g. name, business and contact details) in order to receive or use our services.

2. What do we use personal information for?

We will use your data to tailor our service to match your needs via statistical analysis, relating to issues such as site usage.

3. How do we use your information?

Business Link in London records and holds customer information on behalf of the London Development Agency. We will handle and process all personal data in accordance with the Data Protection Act 1998, and will take all reasonable measures to ensure that your data is held and processed securely. We may, in the course of providing our service, pass on your details to third party organisations, including the London Development Agency, so they can inform you of other publicly funded business support initiatives.

By agreeing to our terms and conditions you allow Business Link in London to pass your details on to the London Development Agency or their agents so they may inform you of other publicly funded business support initiatives.

4. What is a cookie?

When you enter our site your computer will automatically be issued with a cookie. Cookies are devices that identify your computer to our server and personalise the site for your future use. Cookies only record the areas of our site that a computer has visited. A cookie will not provide us with any personal information. Therefore, if you have not supplied us with any personal information, you can still browse our site anonymously. If you do not want a cookie you can set your browser to deny it.

5. IP Address

If you are connected to the Internet you will have an IP Address. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. If there is a security breach the Internet Service Provider will identify the relevant IP Address and the user may be contacted.

6. Scope of this policy

This privacy policy only covers this website. Links within this site to other websites are not covered by this policy.